BBBOnLine Reliability Seal

Compare to Flat Fee Broker

  BuySelf Others
Answering Phone Calls Over 90% of calls answered live Direct to voice mail with multiple menus
Returning Phone Calls Quick, both before and after the order. Some don’t return calls and communicate only via email after customer has paid.
Number of showings More agent-friendly showings Fewer showings. A confusing, fear-inducing listing can alienate agents, who represent 86% of all buyers.
Agent-Friendly Yard Sign Yes
Agent-Friendly Showings Lockbox included (lockbox use not mandatory) Lockbox importance not emphasized, resulting in a loss of showings and buyers
Guaranteed Placement in the Right MLS Yes Not guaranteed. Agent may put property in nearby MLS instead and say it’s “close enough”
When is Customer Told Price and Service Level for Their Area Before ordering, shown on website. After ordering. Only “generic” packages shown, specifics for area not on website.
Availability of Service Shown for Every Area Yes No. You must order/call to find out.
Featured/Quoted/Interviewed by Established Media Yes, over 20 times including CNN, Money, WSJ! No
Recognized by US Federal Trade Commission as Flat Fee Expert Yes, in 2007 landmark MLS case No
Elected by Flat Fee MLS Brokers to lead national Flat Fee Broker Association Yes No
Pioneered Industry Yes (since 1998) No
Traditional agents and attorneys use to sell their own properties Yes No
Broker is Better Business Bureau Accredited Yes Unwilling or unable to meet qualifications
Meets BBB requirements for protecting consumers and business integrity Yes No
BBB Track Record Highest possible ranking; tremendous for 15,000+ customers No
Return Policy Industry best. Policy freely available online. Cancellation not allowed, nonrefundable, or cancellation fees. Policy not available online.
Is Broker Bonded? Eligible for BuySafe bonding after completing rigorous qualifications Unwilling or unable to meet qualifications
Award-Winning Internet Marketing Yes Still learning

Consider the following:

  • We pioneered flat fee MLS listings, and we still do them better.
  • While some companies may offer to list your property for a slightly lower flat fee, their services don’t match ours in the number of photos offered, the availability of a Realtor.com showcase, or the length of the listing term. Often, they don’t even include a yard sign or lockbox!
  • Our brokerage team is strongly established. We have worked together for years, and maintain the highest standard of excellence.
  • Why risk listing with someone less established? See the benefits of an established reputation with consumers and within the real estate community.