Here is our call answering performance for the first three months of 2010:
January 2010 95.3%
February 2010 96.7%
March 2010 97.4%
Our phone system tracks our calls, and we work to make sure more than 95% of our calls are answered with a live person. We know that most real estate companies require callers to go to voicemail, navigate a complicated system, and then wait for a call back at a time less convenient for you.
Less than 1 in 20 calls to our company goes to our voicemail system, and we know our customers appreciate this fact.
